The Siebel CRM team is focused on customer success and CRM innovation. At our worldwide events, we provide details of our latest Strategy and Roadmap, the latest innovations as well as allowing customers to share their success stories, and of course networking opportunities within our Customer Advisory Board.
Customer relationship management keeps expanding, and some people might wonder why we never seem to get all the way to some mythical goal of perfection. One of the chief reasons is that the goal posts are moving away from us and always will be. This isn’t some plot by the software companies to drive demand. From what I’ve seen, most companies simply try to keep up with demand with increasingly diverse products that meet real market needs.